How do I appeal a locked account?

If you feel that your account was incorrectly locked, then please use the “Contact Us” form, type “Account Lock Dispute” as the subject, and include any and all details you have that might prove the validity of your case. In the event that we have made a mistake, your account will be fully restored along with any cash back held on it.

Fluz reserves the right to make the final decision in regards to any and all account closures. If you would like more information on the policy regarding the locking of an account, please read here.

Was this helpful?