Fluz is aiming to disrupt the payment experience by making it more social. We are a FinTech company sitting in the intersection of social media, payments and rewards. We are a fast-moving company that has experienced rapid growth. Over the past year our team has grown from 25 members to over 90 and our business is up 10X. Learn more at https://Fluz.app. We will sponsor H1B work Visas.
We are looking for a young and hungry intern looking to help build out the customer success processes and support the existing user base. They will be responsible to support customers and build better processes around that. They will primarily work with our merchant catalog and the user purchase experience. As a startup, this job will require you to wear many different hats. For candidates who are looking to really grow professionally, this is a great opportunity. You will be exposed to a wide assortment of various responsibilities and challenges.
What you will do
- Tackle various data sources and easily make sense of unclean data to convert into actionable insights.
- Identify patterns and trends in data to create reports or dashboards for various teams.
- Understand the user engagement with our merchant catalog and help enhance the browsing experience.
- Research the user shopping experience and help build or improve processes.
- Test the purchasing experience with merchants to identify points of confusion.
- Own search results and search enhancements with keyword tagging on merchants.
- Strong experience with Microsoft Excel and Google Sheets
- Experience with Python is a plus
- Ability to write detailed instructions based on practical use cases
- Ability to translate real world experiences into a structured process
- Organized and detail oriented
- Strong sense of urgency in a professional setting
Our Tech Stack
Our Mobile application is built with React Native and Apollo on the Front End. Backend is built with Node.JS, GraphQL, PostgreSQL, Redis deployed on GCP through CI and Docker Images. GitLab version control hosted on GCloud. We are using Bitrise for our CI tool and Apache for load testing. Learn More – https://stackshare.io/fluz/fluz
- Marketing and Advertising
- Mobile Applications
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Fluz is a collaborative earning app that maximizes your money. Get cashback on everyday spends, earn even more by growing your circle, and make and receive payments with friends. Easy to join and free from hidden fees forever, Fluz gives you so many ways to make what you have go even further.
- 1.5% cashback wherever Mastercard is accepted
- Earn with friends
- Pay and be paid
- Make amazing savings
- Feel totally secure
- Accessed by anyone
To apply for this job email your details to firstname.lastname@example.org