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UX Researcher – Web

  • Full Time
  • Remote

Product

We made a money+ app that gives everyone high end rewards on every payment. Fluz aims to disrupt the payment experience by making it more social. Positioned at the intersection of social media, payments, and rewards, we are a fast-moving FinTech company that’s experiencing significant growth. We sponsor H1B work visas. Learn more at fluz.app/careers.

We are in search of a dynamic UX Researcher to join our Product team, contributing to the success of our FinTech web portal. As a UX Researcher, you will play a crucial role in understanding and enhancing our users’ experiences, ensuring a seamless and enjoyable journey within our products.

What you will do
  • Collaborate closely with product teams and cross-functional partners to identify and evaluate research areas.
  • Plan, organize, and conduct remote or on-site user interviews to gain insights into customer experiences, preferences, and pain points.
  • Develop and prepare prototypes for user journey testing.
  • Design and implement user journey testing using both prototypes and live products.
  • Conduct competitive research to stay abreast of industry trends.
  • Work closely with data teams to strategize and incorporate product insights.
  • Utilize our Full Story suite, including session replay, funnel analytics, and journeys, to identify areas for improvement and excellence in the user experience.
  • Present and advocate research findings effectively to product teams and relevant departments.
What we require
  • 2+ years of professional experience as a UX Researcher.
  • Proficiency in using Figma and Google Analytics is mandatory.
  • Familiarity with Full Story, Firebase, Metabase, and experience using UserTesting, Userfeel, Userlytics, or equivalent user testing platforms is a plus.
  • Demonstrated ability to think systematically, seeing the big picture while maintaining attention to detail.
  • Proven proactive problem-solving skills with excellent time management abilities.
  • Willingness to learn, take on various responsibilities, and demonstrate initiative in facing challenges.
  • Readiness and ability to work effectively within a diverse team.
Our Tech Stack

Our mobile application is built with React Native and Apollo on the frontend. The app’s backend is built with Node.JS, GraphQL, PostgreSQL, Redis deployed on GCP through CI and Docker Images. GitLab version control hosted on GCloud. We use gitlab-ci for our CI tool and Apache for load testing. Learn more at stackshare.io/fluz/fluz.

Industry
  • FinTech
  • Mobile Applications
EOCC

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Fluz

Fluz is a collaborative earning app that maximizes your money. Get cashback on everyday spends, earn even more by growing your circle, and make and receive payments with friends. Easy to join and free from hidden fees forever, Fluz gives you so many ways to make what you have go even further.

  • 1.5% cashback wherever Mastercard is accepted
  • Earn with friends
  • Pay and be paid
  • Make amazing savings
  • Feel totally secure
  • Accessed by anyone

To apply for this job email your details to family@fluz.app