Gift Cards are non-transferable, non-refundable and are not redeemable for cash. Except to the extent required by law. We cannot replace lost or stolen Gift Cards. Your Gift Card must have a PIN in order to place an order on calvinklein.us. The PIN is located on the back of the card under a scratch off area. If your Gift Card does not have a PIN number please contact our Customer Service Department. You do not need a PIN to redeem a Gift Card at Calvin Klein Retail, Company or Collection stores. If you have any additional questions regarding Gift Cards, please contact us by clicking here to Contact Customer Service Department. Items paid for with a Gift Card will be charged applicable sales tax and shipping charges. For returns, if you pay for a purchase using a Gift Card, you will be issued a merchandise credit as a refund. If you pay using a credit card, refunds will be credited to the original credit card.