We made a money+ app that gives everyone high-end rewards on every payment. Fluz aims to disrupt the payment experience by making it more social. Positioned at the intersection of social media, payments, and rewards, we are a fast-moving FinTech company experiencing significant growth. We sponsor H1B work visas.

We are seeking a detail-oriented and highly organized Compliance Operations Specialist to support our compliance, risk, and regulatory operations functions. This role will help ensure that the company maintains strong compliance controls, follows applicable regulatory requirements, and supports day-to-day compliance processes across customer onboarding, transaction monitoring, policy adherence, reporting, and audit readiness.

The ideal candidate has experience in financial services, fintech, banking, payments, lending, or another regulated environment. This individual should be comfortable working cross-functionally, reviewing documentation, identifying potential compliance risks, and supporting process improvements in a fast-paced environment.

What you will do

• Support day-to-day compliance operations, including customer onboarding, account reviews, documentation review, and internal compliance workflows.
• Conduct KYC, KYB, customer due diligence, and enhanced due diligence reviews in accordance with internal policies and regulatory expectations.
• Review customer, business, and transaction activity to identify potential suspicious activity, policy violations, fraud indicators, or compliance concerns.
• Escalate unusual or suspicious activity to appropriate internal stakeholders and assist with documentation for investigations, case reviews, and regulatory reporting.
• Support transaction monitoring processes, including alert review, investigation documentation, quality checks, and follow-up actions.
• Assist with maintaining and updating compliance policies, procedures, workflows, process documentation, and internal controls.
• Help ensure business processes align with applicable regulatory requirements, banking partner expectations, and internal risk standards.
• Support audit, regulatory exam, and banking partner review preparation by gathering documentation, organizing evidence, and responding to information requests.
• Partner with internal teams such as Operations, Risk, Legal, Product, Customer Support, Finance, and Engineering to provide compliance guidance and resolve operational issues.
• Assist with compliance testing, monitoring, and quality assurance reviews to evaluate adherence to policies and procedures.
• Track remediation items, open issues, exceptions, escalations, and corrective action plans through completion.
• Maintain accurate records of reviews, investigations, approvals, escalations, and compliance decisions.
• Support reporting related to compliance operations, including case volumes, review timelines, trends, risk indicators, and process performance.
• Identify opportunities to improve compliance workflows, reduce manual work, strengthen controls, and enhance operational efficiency.
• Stay informed on relevant regulatory requirements, industry trends, and internal policy changes that may impact compliance operations.

Qualifications

• 5+ years of experience in compliance, risk operations, financial crimes, fraud operations, audit, banking operations, fintech operations, or a related field.
• Experience with KYC, KYB, customer due diligence, AML/BSA, sanctions screening, transaction monitoring, fraud review, or regulatory compliance processes.
• Strong attention to detail and ability to review information accurately and consistently.
• Ability to assess risk, identify red flags, and escalate issues appropriately.
• Strong written and verbal communication skills, including the ability to clearly document review findings and compliance decisions.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Experience working with internal policies, procedures, controls, and operational workflows.
• Comfortable collaborating with cross-functional teams and communicating with stakeholders at different levels of the organization.
• Proficiency with Microsoft Excel, Google Sheets, case management systems, compliance tools, or similar operational platforms.

Preferred Qualifications

• Experience in fintech, payments, banking, lending, crypto, marketplace, or other regulated financial services environments.
• Familiarity with AML/BSA, OFAC, sanctions, fraud prevention, consumer protection, fair lending, UDAAP, or related regulatory frameworks.
• Experience supporting audits, regulatory examinations, banking partner reviews, or internal control testing.
• Experience with transaction monitoring systems, case management tools, sanctions screening tools, fraud tools, or compliance platforms.
• CAMS, CFE, CRCM, or other relevant compliance certification is a plus.
• Basic data analysis skills, including Excel formulas, pivot tables, SQL, Tableau, Looker, or similar reporting tools.

Core Competencies

• Detail-oriented and organized
• Strong analytical and investigative skills
• Sound judgment and risk awareness
• Clear written documentation
• High integrity and discretion
• Process improvement mindset
• Cross-functional collaboration
• Ability to work independently with minimal supervision

Industry

• FinTech
• Mobile Applications

EEOC

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Fluz

Fluz is a collaborative earning app that maximizes your money. Get cashback on everyday spends, earn even more by growing your circle, and make and receive payments with friends. Easy to join and free from hidden fees forever, Fluz gives you so many ways to make what you have go even further.