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El Pollo Loco gift card

El Pollo Loco

Buy a gift card to earn 11% cashback at El Pollo Loco.

Purchase e-gift cards available from $15–$200 that are redeemable in-store and online.

How to use a gift card at El Pollo Loco

In-Store

  1. 1

    Print off or present your eGift card on mobile device at any El Pollo Loco restaurants located in AZ, CA, CT, GA, IL, NV, MA, OR, UT, VA, and WA

merchant-logo

Specifications

Card format
Digital gift card
Card issuer
El Pollo Loco
Country restrictions
United States only
Language
English
Redeemable
Online and in-store
Call support
1-877-375-4968
Gift card help center
Store locations
Refundable
Non-refundable
Expiration
Does not expire
Reloadable
Non-reloadable
Origin
United States
Use of the Card constitutes acceptance of the following terms: Once activated, Card is redeemable for goods or services only at El Pollo Loco restaurants in the United States. Card’s face value is in U.S. dollars. Card cannot be redeemed for cash, except as required by law. Protect the Card like cash. Issuer is not responsible for lost, stolen, or damaged Cards or any unauthorized Card use. Lost, stolen or damaged Cards may be replaced at issuer’s election, if at all, only with Card purchase receipt and Card Number, and then only for the Card’s remaining value. If your purchase exceeds the unused balance of the Card, you must pay for the excess at the time of purchase. Card cannot be used for gratuities. Card retains unused balance. For balance, see last receipt or call 1-800-242-5353. For a restaurant location near you visit www.elpolloloco.com or call 1-877-375-4968.
Instant Delivery
When you buy a gift card from Fluz, it will be delivered digitally to your Fluz account. You can access the gift card in the My Cards section of your Fluz account.

How to check your balance at El Pollo Loco

Online
To check your balance, click the link below and enter your gift card details when prompted.
By phone
To check your balance, call El Pollo Loco's support line and have your gift card details ready.

Frequently asked questions

An El Pollo Loco digital gift card is just like a physical gift card, but all the information you need to make a purchase is delivered digitally in your Fluz account.
Anyone who creates a Fluz account can purchase a gift card.
If you’d like to share your gift card with someone else, you can share your gift card details with them. (Coming soon! We are working on a way for you to send gift cards directly to your friends on Fluz.)
Payment methods depend on the merchant you’re shopping at. Generally, you can use a credit card, debit card, Fluz balance, or ACH bank account and you'll be charged instantly as you make the gift card purchase.
No. Fluz does not charge any fees to purchase a gift card.
Yes! We use bank-level security to keep our customers safe. Learn more here.
Digital gift cards exist online, so there are no shipping fees or restrictions related to them. Once you purchase the gift card from Fluz, you will immediately get the gift card ID so that you can use it to purchase at the store.
We love to help businesses with gift card orders. Reach out to our team at [email protected] or head to fluz.app/us/business to learn more about placing a gift card order.
If you need support, please contact our support team in the Fluz app.
You can keep track of your available funds on each card in the My Cards page. You should keep your digital gift card as long as there are still funds on it. Learn how to check your gift card balance here.
Fluz uses a 4-digit PIN and if enabled, device biometrics, to keep your info safe. Please keep your card details safe and contact the Fluz support team in the Fluz app if you need assistance.
All gift cards sold on Fluz are subject to merchant-specific terms and conditions, but typically cancellations would happen due to delivery or inventory issues. The balance usually goes back to the original payment method or to a new gift card issued by the merchant.
When you make a return, the funds will be refunded to a gift card with that merchant.
We recommend treating your digital gift card with the same care as a physical card. Keep it secure and avoid sharing it publicly.
El Pollo Loco

El Pollo Loco

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